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logo__Kristy Organic

15 % off up to 550! Use SUPER15 Min Order3749

logo__Kristy Organic

Terms and Conditions

These Terms and Conditions apply to the purchase and use of Edible Oils sold on Kristy Organic. By accessing or purchasing from our website, you agree to the following terms.

1. Product information

  • Edible oils may include cooking oils, cold-pressed oils, refined oils, or blended oils, as specified on the product page.
  • Product descriptions include details such as ingredients, quantity, packaging type, and best-before date.
  • Product images are for representation purposes only. Actual color, clarity, or consistency may vary due to natural processing, storage conditions, or batch variations.

2. Quality and storage disclaimer

  • Edible oils should be stored as per instructions mentioned on the label.
  • Natural settling, cloudiness in cold temperatures, or minor color variation is normal and does not indicate spoilage.
  • We are not responsible for quality issues arising from improper storage or handling after delivery.

3. Usage disclaimer

  • Products are intended for household culinary use only unless otherwise stated.
  • Customers are advised to check ingredient lists for allergies or dietary restrictions before use.
  • We are not liable for adverse reactions resulting from individual sensitivities or misuse.

4. Pricing and availability

  • All products are subject to availability.
  • Prices may change without prior notice.
  • We reserve the right to cancel orders due to stock unavailability, pricing errors, or regulatory issues.

5. Orders and payments

  • Order confirmation does not guarantee acceptance.
  • Payments must be completed through authorized payment gateways only.

6. Shipping and delivery

  • Delivery timelines are estimates and may vary based on location, courier services, or unforeseen circumstances.
  • We are not responsible for delays caused by logistics partners or events beyond our control.

7. Returns and refunds

  • Due to the nature of consumable goods, edible oils are non-returnable and non-refundable once delivered, unless:
  • The product is damaged, leaked, expired, or incorrect at the time of delivery.
  • Any issues must be reported within 24 hours of delivery with clear images and order details.

8. Packaging and leakage disclaimer

  • Oils are packed securely to prevent leakage during transit.
  • Minor external oil stains on packaging due to transit pressure may occur and do not qualify as product damage if the seal is intact.

9. Intellectual property

  • All product descriptions, images, labels, and website content are the intellectual property of Kristy Organic.
  • Unauthorized reproduction or commercial use is prohibited.

10. Limitation of liability

  • Our liability, if any, is limited to the purchase value of the edible oil product.
  • We are not liable for indirect or consequential damages arising from consumption or use.

11. Compliance with food regulations

  • All edible oils sold comply with applicable FSSAI regulations and food safety standards in India.
  • FSSAI license details are provided where required.

12. Governing law

  • These Terms and Conditions are governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of courts.

13. Changes to terms

  • We reserve the right to update or modify these Terms and Conditions at any time.
  • Continued use of the website constitutes acceptance of the updated terms.